Report Maintenance

Please use the form below to report an issue with our team .

We will aim to respond within 24 hours, and have a contractor out with you right away.

If it is urgent, please use the details provided in your Welcome Pack email you received when moving in. These will contact the details for your urgent repairs for out of hours issues, as well as important numbers for British Gas and other accounts we have registered for your property.

Thank you for coming onto the site to report your maintenance issue. This helps us to maintain a good standard for your property and helps you to enjoy your place to call home.

Using the above form, you can describe the issue you’re having, no matter how big or small, we want to hear from you.

Please note, in the event of an emergency, please call the appropriate authority right away. For urgent issues you can use the contact details provided in your Welcome Pack.


For anything else, and for out of hours contact, you can use this form.

Here at Sturstons Estate Agents, we use the services of a number of tradesmen in and around Lewisham to attend to any repairs, subject to the landlord’s approval.

For extensive works, it is normal practice for the landlord to obtain more than one quotation.

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